PinPix Support

We're a small team. Real humans read every message.

Contact us

Email: pinpixhelp@gmail.com

We typically respond within 1–2 business days.

Frequently asked

How do I delete my account?
Open the PinPix app, go to Settings, scroll to the bottom, tap Delete Account, and confirm. This removes your account, your posted spots, and your photos permanently.

How do I delete a spot?
Tap the spot on the map, tap the trash icon (only shown on spots you posted), and confirm.

I forgot my password.
On the sign-in screen, tap Forgot password to receive a reset email. If you originally signed in with Google or Apple, sign in with that provider instead.

The address search isn't finding my spot.
Try a nearby landmark instead, or tap the map to drop a pin manually.

Report a problem

Found a bug or want to suggest a feature? Email us with as much detail as you can — device, iOS version, and what you were doing helps a lot.

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